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Client engagement · Sept 2025 to June 2026Fractional Head of Commercial & Consultant for a business school.
9 months leading the commercial function for a London-based business school: from an initial business review to a structured fractional engagement and finally handover to the permanent hire we helped select.
Senior leadership, without the full-time commitment.
The school needed senior commercial leadership, but committing to a senior full-time hire straight away wasn't the right move.
The brief: assess the commercial function independently, stabilise it, rebuild the foundations, and prepare the ground for a permanent leader.
Assessment first, then execution.
The first weeks produced an independent business review of the full commercial function, structured on the IOMMIX framework. It became the working agenda for the rest of the engagement.
From there, the role ran as fractional Head of Commercial, and finally as a Consultant: overseeing marketing, performance marketing and sales, monthly channel reviews, budget and target planning, team restructuring, and support in hiring the permanent successor.
The IOMMIX framework, from review to handover.
The same 6 lenses structured the initial assessment, the monthly management rhythm, and the final handover documentation.
Insights
Brand positioning and marketing personas documented
Orchestration
Marketing, performance and sales teams restructured
Measurement
Monthly channel reviews, from gross leads to quality
Marketing mix
Paid mix diversified beyond one dominant channel
Innovation
Martech rationalised, team's AI literacy improved
Growth
A 90-day and long-term roadmap, handed over
A stronger foundation, handed over properly.
Revenue per marketing spend almost doubled between the first and last quarter of the engagement. The mix diversified, measurement shifted from lead volume to lead quality, and positioning went from undocumented to written down and usable.
The engagement closed the way a fractional role should: with a final independent review as handover documentation, and a permanent Head of Commercial in the seat.
Common questions on fractional leadership.
What is a fractional Head of Commercial?
Was this a client engagement?
What does the handover include?
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